As an expert of air conditioning, customer satisfaction is the most important priority for every employee in Untes. Our basic goal is to make all products that we produce and represent to serve with the same performance as the one in first day up to their expiration dates .
We deal with customers’ problems with excitement and in a professional manner
We provide same service quality with the one in worldwide.
We totally meet all after sale expectations of a customer in time.
We make all our users live a different and outstanding service experience.
We improve a customer centered culture that should be taken as an example.
We listen all feedbacks coming from our user in a decent manner and we take action to find an effective solution.
We completely fulfill our sale and after sale commitments.
We form a proactive and transparent communication in our after sale services.
We unconditionally satisfy all our stakeholders with the best applications, attitudes and behaviors.
For we know that the most fundamental criterion of quality is customer satisfaction.